Your Instagram and Messenger DMs, answered by AI that knows your products.
adgensy AI Inbox replies to customers in seconds, in their language, from your website and product catalog. It shows products as cards, guides people to buy or book, and hands the chat to your team when it should.
Try it: tap a button or type a question
What it does
Everything a great sales assistant does in DMs
Learns from your website
Scans your site and builds a knowledge sheet: services, prices, process, shipping, contact and FAQ. Add anything the site doesn't say.
Product cards
Connect your Google Merchant or Meta product feed. The AI searches it and sends matching products as swipeable cards with photo, price and a buy button.
Quick-reply buttons
Offers 2–4 tappable options at the right moment, like sizes, product types or “talk to someone”, so customers move forward without typing.
Comment to DM
When someone comments “price” or “info” on your post or ad, the AI sends them a private message and starts the conversation.
Conversation starters
Shows up to 4 buttons to people opening your DMs for the first time, on Messenger and Instagram.
Buy and booking links
Guides each chat step by step: need, recommendation, product, then the buy link or your booking link for calls and demos.
One smart follow-up
If a customer showed interest and went quiet, it sends one helpful reminder inside Meta's 24-hour window, only when it makes sense.
Your team stays in control
It never invents prices or stock. When a customer asks for a person, complains or has a payment problem, it hands over. Reply yourself anytime and the AI pauses.
How it works
Live in three steps
Connect your Pages
Sign in with Facebook and choose which Pages and linked Instagram accounts use the inbox. The rest stay off.
Let the AI learn
Scan your website, import your product feed and add a few lines about prices, shipping and tone.
Watch it reply
Messages arrive in one inbox with filters for brands and “needs you”. Take over any conversation with one click.
From ad to DM to sale, in one place
AI Inbox lives inside adgensy, next to your Google Ads and Meta Ads. Conversations that start from an ad are tagged, so you see which campaigns bring real conversations, not just clicks.
Built for agencies too
Run many brands from one account. Each brand has its own Pages, knowledge, products and settings, and the AI never mixes them up.
AI Inbox questions
Does it tell customers it's an AI?+
It replies as a member of your team and doesn't introduce itself as a bot. If a customer asks directly, it answers honestly that this is your digital assistant and a person can join anytime.
Which channels does it support?+
Instagram Direct and Facebook Messenger today. WhatsApp is next.
What if it doesn't know the answer?+
It never invents prices, stock or policies. It says it will check with the team, asks a useful follow-up question, and hands over when a person is needed.
Which languages does it speak?+
It replies in the customer's language, for example Turkish, English or German.
How much does it cost?+
It is free during the beta. AI usage is roughly a cent per reply, and paid plans will be announced before the beta ends.
Is my customers' data safe?+
Messages are stored only for your inbox, page tokens are encrypted, and nothing is used to train models. See the Security page for details.
Answer every DM, even at 3 a.m.
Join the beta and connect your first Page in a minute.